Skills & Competencies for Administrative Manager

Administrative Manager job profile

Book a Demo and Receive a Sample Job Profile

JOB SUMMARY for Administrative Manager

Manages the daily operations of an organization's staff and service functions.

JOB RESPONSIBILITIES for Administrative Manager

Oversees various internal service areas that typically include administrative/office/financial operations, facility maintenance/space planning, security, hospitality services, equipment and supply procurement, vendor management, and others. Tracks capital and operating budget spending. Implements processes and policies that support efficient service delivery and meet the organization's changing needs. Sets performance goals and service targets for staff used to evaluate performance and to drive continuous improvement. Utilizes data analytics to measure activity and drive continuous improvement.

Administrative Manager SALARY RANGE

BASE 50%
$151,372
TOTAL 50%
$167,917
Job Level
M03
Job Code
FA06000515
Education/Degree
Bachelor's Degree
Reports To
Top Management

Administrative Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Administrative Manager skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
BOOK A DEMO

11 general skills or competencies (Job family competencies) for Administrative Manager

1 Job Family Competencies – Administrative Management
Proficiency Level -4
Skill definition-Designing and managing the whole structure of our business to ensure that the flow of information is effective and that resources are used efficiently.
Level 1 Behaviors
(General Familiarity)
Explains the features and importance of administrative management.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Records documents using specialized software, such as desktop publishing or graphics packages.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Resolves customer complaints and answers complex questions regarding policies and procedures.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Oversees the administrative management functions for professional work.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Develops long-term staffing needs to provide overflow support for the administrative management.
See 4 More Skill Behaviors
2 Job Family Competencies – Document Management
Proficiency Level -4
Skill definition-Capturing, tracking, storing, and retrieving digital information to organize files, improve accuracy, and provide easy access to documents.
Level 1 Behaviors
(General Familiarity)
Explains the principles and procedures of document management systems.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Conducts basic document management tasks in your organization's computer systems.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Prepares electronic documents in adherence to formats and structures to ensure an organized document system.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Oversees the overall process of document handling according to document management policies.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Establishes organizational structure for document management to achieve deliverables.
See 4 More Skill Behaviors
3 Administrative Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Administrative Manager
Proficiency Level - 4
5 Competency for - Administrative Manager
Proficiency Level - 5

12 soft skills or competencies (core competencies) for Administrative Manager

1 Core Competencies – Knowledge of Organization
Proficiency Level -3
Skill definition-Displaying in-depth understanding of our business vision, strategy, structure, operations, etc., and the ability to apply them appropriately.
Level 1 Behaviors
(General Familiarity)
Explains our business's mission, vision, strategies, and goals.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Explains our organization's code of conduct and values to new staff.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Makes effective use of our organization's unofficial structure and back channels.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Emphasizes knowledge of our organization to others to improve job functions.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Promotes our business's branding internally and externally.
See 4 More Skill Behaviors
2 Core Competencies – Budgeting
Proficiency Level -3
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Explains the different purposes and uses of our organization's budgets.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Gathers financial data to help support management in budgeting analysis and forecasting.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Prepares and reviews the annual budgeting process to ensure effective and efficient budgeting.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Monitors budgeting processes to ensure adherence to our organization's financial practices and standards.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Establishes operating procedures to guide the consistency and repeatability of our budgeting processes.
See 4 More Skill Behaviors
3 Administrative Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Administrative Manager
Proficiency Level - 4
5 Competency for - Administrative Manager
Proficiency Level - 5

Summary of Administrative Manager skills and competencies

There are 0 hard skills for Administrative Manager.
11 general skills for Administrative Manager, Administrative Management, Document Management, Internal Communications, etc.
12 soft skills for Administrative Manager, Knowledge of Organization, Budgeting, Managing Complexity, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Administrative Manager, he or she needs to be skilled in Knowledge of Organization, be skilled in Budgeting, and be skilled in Managing Complexity.

It's Easy to Get Started

Get the precision you need to assess, hire, and develop top talent with skills and competencies – see how with a personalized demo.